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Privacy Policy
SC Gatti Textile S.R.L., based in Turbinei Street, no. 4, 600360, Bacau, Romania, as a data controller, is committed to protecting and respecting the privacy of all visitors and users of www.antoniogatti.co.uk
We do not transmit, sell or give your data to third parties for marketing purposes other than S.C. Gatti Textile S.R.L. Data sent to third parties is used only to provide you with our services.
This privacy notice explains how your data is collected, used, transferred and disclosed by SC Gatti Textile S.R.L. and it applies to data collected when you use our website www.antoniogatti.co.uk.
What type of personal data do we collect?
We may collect the following types of your personal data:
1.
Identity Data and Contact Data includes information such as: first name,
last name, email address, shipping address, billing address, location, country
2.
Financial Data includes information such as: payment
details. The online payments are not processed directly by SC Gatti
Textile S.R.L and they are made via EuroPayment Services S.R.L and
PayPal.
3.
Transaction Data includes information such as: details
of your purchases and the fulfilment of your orders (such as basket number,
order number, subtotal, title, discounts, shipping, number of items, product
number, single item price, category, tax etc.); payments to and from you and
details of other products and services you have obtained from us,
correspondence or communications with you in respect of your orders, and
details of any rewards and bonuses awarded.
4.
Technical Data includes information such as: details of
the device(s) you use to access our services, your internet protocol (IP)
address, login data, your username and password, browser type and version, time
zone setting and location, browser plug-in types and versions, operating system
and platform.
5.
Profile Data includes information such as: purchases or
orders made by you, product and style interests, preferences, feedback, and
survey responses.
6.
Usage Data includes information such as: how and
when you use our website, how you moved around it, what you searched for;
website/app performance statistics, traffic, location, weblogs and other
communication data;
7.
Marketing and Communications Data includes information such
as: your preferences in receiving marketing from us and our third parties and
your communication preferences.
We also collect, use and share Aggregated
Data such as statistical or demographic data for any purpose.
Aggregated Data may be derived from your personal data but is not considered
personal data as this data does not directly or indirectly
reveal your identity. For example, we may aggregate your Usage Data to
calculate the percentage of users accessing a specific website feature.
However, if we combine or connect Aggregated Data with your personal data so
that it can directly or indirectly identify you, we treat the combined data as
personal data which will be used in accordance with this privacy notice.
How we collect your personal
data
We may collect your personal data in several ways, for example:
1. Direct interactions – you may give us your personal information by
filling in forms, entering information online or by corresponding with us by
post, phone, email, telephone or otherwise. This includes personal data you
provide, for example, when you: create an account or purchase products on
our website; subscribe to our newsletter, discussion boards, social media sites
or create wish lists; enter a competition; contact us with an enquiry or to
report a problem (by phone, email, social media, or messaging service);
2. Automated technologies or interactions – as you interact with our website, we may
automatically collect the following types of data (all as described above):
Technical Data about your equipment, Usage Data about your browsing actions and
patterns, and Contact Data where tasks carried out via our website remain
uncompleted, such as incomplete orders or abandoned baskets. We collect this
data by using cookies, server logs and other similar technologies. Please see
our Cookie
Policy for further details.
3. Third parties – we may receive personal data about you from various
third parties, including: Technical Data from third parties, including
analytics providers such as Google, technical data from affiliate networks
through whom you have accessed our website, contact, financial and transaction
data from providers of technical, payment and delivery services.
The legal basis for processing your personal data
We will only collect and process your
personal data where we have a legal basis to do so. As a data controller, the
legal basis for our collection and use of your personal data varies depending
on the manner and purpose for which we collected it. We will only collect
personal data from you when: we have your consent to do so, or we need your
personal data to perform a contract with you. For example, to, fulfil your
order or provide customer support connected with an order, or the processing is
in our legitimate interests and not overridden by your rights, or we have a
legal obligation to collect or disclose personal data from you.
Using the information we collect
SC Gatti Textile S.R.L. may use your personal data in the following
ways:
- - To create an account and register you as a new
customer.
- - To process and deliver
your order including: recording your order details; keeping you informed about
the order status; process payments and refunds, collect money owed to us; and
assist fraud prevention and detection.
- - To manage our relationship
with you, including: providing you with any information, products and services
that you request from us; notifying you about changes to our services, terms
and conditions or privacy notice; asking you to leave a review or take a
survey.
- - To enable you to take part
in a competition, event, survey, or receive a reward for shopping with us.
- - To administer, protect and
improve our business and our website, including: troubleshooting, data
analysis, testing, system maintenance, support, data analysis, reporting and
hosting of data;
- - To deliver relevant
website content, online advertisements and information for you; and measure the
effectiveness of the advertising provided.
- - To use data analytics to:
improve our website, products, services, marketing, customer relationships and
experiences; and for market research, statistical and survey purposes
- - To recommend products,
services discounts and offers that may be of interest to you, including to send
you such information by email, post or SMS.
- - To inform or remind you by
email of any task carried out via our website which remains uncompleted, such
as incomplete orders or abandoned baskets.
We will only use your personal data for
the purposes for which we collected it, unless we reasonably consider that we
need to use it for another reason and that reason is compatible with the
original purpose. If we wish to use your personal data for an unrelated
purpose, we will notify you and we will explain the legal basis which allows us
to do so. We may process personal data without your consent, in compliance with
the above rules, where this is required or permitted by law.
How long we keep your data for
We will keep your personal data for no longer than is
necessary for the purpose(s) it was provided for and to meet our legal
obligations.
Marketing - your preferences
We may send you marketing communications
and promotional offers: if you have opened an account with us or purchased
goods from us, or registered for a promotion or event, and you have not opted
out of receiving that marketing (in accordance with your preferences, as
explained below); by email if you have signed up for email newsletters; if you
have provided us with your details when you entered a competition and you have
consented to receiving such marketing (in accordance with your preferences, as
explained below).
We may use your Identity, Contact,
Technical, Transactional, Usage, Profile Data and Marketing and Communications
Data to form a view on what we think you may like, or what may be of interest
to you, and to send you details of products and offers which may be relevant
for you.
We will ask you for your preferences in
relation to receiving marketing communications by email, post, SMS and other
communication channels. From time to time we may also include with your order,
inserts advertising goods, services or offers from other third-party companies
that you may be interested in. In respect of third party marketing
communications, we will obtain your express opt-in consent before we share your
personal data with any third party for marketing purposes.
You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time: you can unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing email; or account holders may withdraw their consent by simply logging in and editing My Account.
Cookies
Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. They also help us and our advertising networks to make advertising relevant to you and your interests.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
For detailed information on the cookies which we and our third-party providers use and the reasons why we use them, please refer to our Cookie Policy.
Online ads
We use online advertising to keep you aware
of what we’re up to and to help you find our products. Like many companies, we may
target Antonio Gatti banners and ads to you when you use other websites and
apps, based on your Contact, Technical, Usage and Profile Data. We do this
using a variety of digital marketing networks and ad exchanges, and a range of
advertising technologies such as web beacons, pixels, ad tags, cookies, and
mobile identifiers, as well as specific services offered by some sites and
social networks, such as Facebook’s Custom Audience Service.
Our use of analytics and targeted advertising tools
We use a range of analytics and targeted advertising
tools to display relevant website content on our website and online
advertisements on other websites and apps (as described above) to you, deliver
relevant content to you in marketing communications (where applicable), and to
measure the effectiveness of the advertising provided. For example, we use
tools such as Google Analytics to analyse Google's interest-based advertising
data and/or third-party audience data to target and improve our marketing
campaigns, marketing strategies and website content. We may also use tools
provided by other third parties, such as Facebook.
To opt out of targeted advertising you need to disable
your ‘cookies’ in your browser settings or opt-out of the relevant
third-party ad setting. The Digital Advertising Alliance (which includes
companies such as Google and Facebook) provides a tool called WebChoices that can perform a quick scan of your computer or
mobile devices, find out which participating companies have enabled customised
ads for your browser, and adjust your browser preferences accordingly.
Links to other websites and third parties
Our website may include links to and from the websites of
our partner networks, advertisers and affiliates, or to social media platforms.
If you follow a link to any of these websites, please note that these websites
have their own privacy policies and that we do not accept any responsibility or
liability for these policies. Please check these policies before you submit any
personal data to their websites.
Sharing your personal data
We may disclose and share your personal data with the
parties set out below:
1.
where you have consented for us to do so;
2.
to business partners, suppliers,
sub-contractors and other third parties that we use in connection with the
running of our business for the purposes set out in the table above in the
section ‘How we use your data’, such as:
§ third party service providers that we engage to provide
IT systems and software, and to host our website;
§ third party payment processing services- Paypal and -
EuroPayment Services S.R.L
§ third party billing services - Sc Intelligent It Srl
§ third party service providers that we engage to deliver
goods you have ordered- Dynamic Parcel Distribution (DPD)
§ third party service providers that we engage to send emails
and postal mail on our behalf including in relation to incomplete orders or
abandoned baskets, or marketing communications, to provide data cleansing
services and to provide marketing and advertising services;
§ analytics and search engine providers that assist us in
the improvement and optimisation of our website;
§ affiliate networks through whom you have accessed our
website;
3. to protect our customers and website from fraud and theft, we may share personal data that is required to make identity checks and personal data that we obtain from making identity checks (including data relating to your age, name and location), together with account information, with organisations (including law enforcement agencies), involved in fraud prevention and detection and credit risk reduction. Please note that these third parties may retain a record of the information that we provide to them for this purpose;
4.
if we are under a duty to disclose or share
your personal data to comply with any legal obligation.
Transferring personal data outside the EEA
The personal data we collect from you may be transferred
to, and stored at, destinations outside the European Economic Area
("EEA") using legally-provided mechanisms to lawfully transfer data
across borders. It may also be processed by staff operating outside the EEA who
work for us or for one of our suppliers. Such staff may be engaged in, among
other things, the fulfilment of your order, the processing of your payment
details and the provision of support services. We will take all steps necessary
to ensure that your data is treated securely and in accordance with this
privacy notice.
Whenever we transfer personal data outside the EEA, we
will ensure a similar degree of protection is afforded to it by ensuring
appropriate safeguards, as required by law, are in place. This may include
using specific contractual clauses approved by the European Commission which
give personal data the same protection as it has in Europe.
You have
several rights under the data privacy legislation. This includes, under certain
circumstances, the right to:
1. request access to your
personal data- you have the right to obtain a copy of
the personal data we hold about you and certain information relating to our
processing of your personal data.
2. request correction of
your personal data- you are entitled to have your personal
data corrected if it is inaccurate or incomplete. You can update your personal
data at any time by logging into your account and updating your
details directly, or by emailing us at DPO@antoniogatti.co.uk
3. request erasure of your
personal data - this enables you to request that Sc
Gatti Textile SRL delete your personal data, where there is no good reason for
us continuing to process it. Note, however, that we may not always be able to
comply with your request of erasure for specific legal reasons which will be
notified to you, if applicable, at the time of your request.
4. request restriction of
processing of your personal data - you have
a right to ask Sc. Gatti Textile. SRL to suspend the processing of your
personal data in certain scenarios, for example if you want us to establish the
accuracy of the data, or you have objected to our use of your data, but we need
to verify whether we have overriding legitimate grounds to use it. Where
processing is restricted, we can retain sufficient information about you to
ensure that the restriction is respected in future.
5. request the transfer of
your personal data - you have the right to obtain a digital
copy of your personal data or request the transfer of your personal data to
another company. Please note though that this right only applies to automated
data which you initially provided consent for us to use or where we used the
data to perform a contract with you.
6. object to processing of
your personal data - you have the right to object to the
processing of your personal data where we believe we have a legitimate interest
in processing it (as explained above). You also have the right to object to our
processing of your personal data for direct marketing purposes. In some cases,
we may demonstrate that we have compelling legitimate grounds to process your
data which override your rights and freedoms.
7. object to automated
decision making - you have the right to object to the
automated processing of your personal data without human intervention. This
form of processing is permitted where it is necessary as part of our contract
with you, providing that appropriate safeguards are in place or your explicit
consent has been obtained.
8.
right to lodge a complaint - If you have any concerns or complaints regarding the way in which
we process your data, please email us directly at DPO@antoniogatti.co.uk
For any questions, comments or requests for more information, please email us at DPO@antoniogatti.co.uk